Our Principles
Comprehensive list of all our principles at prolife healthcare services
Our Principles
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To focus on Service Users.
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To provide personal care and health care tasks in ways which have positive outcomes for Service
Users and promote their active participation.
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To work with and under the supervision of other health care professionals, to encourage an ethos
of cooperation for the benefit of the Service User.
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To making the Principles of Good Care fundamental to Prolife’s work.
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To ensure we are fit for our purpose.
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To examine our operations constantly through a self audit to ensure that we are successfully
achieving our stated aims and purposes.
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To work for the comprehensive welfare of our Service Users.
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To provide for each Service User a package of care that contributes to his/her overall personal
and healthcare needs and preferences.
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To co-operate with other services and professionals to help to maximise each Service Users
independence and to ensure as fully as possible the Service Users maximum participation in the
community.
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To meet assessed needs. Before we provide services, we ensure that a potential Service Users
needs and preferences are thoroughly assessed.
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To ensure that the care Prolife provides meets the assessed needs of each Service User, and
the needs are reassessed as frequently as necessary.
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To ensure that the care and support provided have the flexibility to respond to changing needs or
requirements.
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To provide quality services. We at Prolife are wholeheartedly committed to providing top quality
services and to continuous improvement in the level of the care we offer.
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To employ a quality workforce. Standards for our Managers and Staff are bases on the national
occupational standards for the care industry set by the National Training Organisation. Nature of Service
Prolife is able to provide practical help with daily activities, personal, respite care and health care tasks. Prolife has contracts with Trafford and Stockport Social Services and has staff trained to provide support and care for the following: The older person – Physically disabled – Persons with a learning disability – Mental illness – Terminally ill.
Our mission
We’re assisting adults of all ages to stay in the comfort of their own homes, in the place they love the most. Seeing the extra lease of life this gives to families is the reason we’re so passionate about what we do.
Covering every region of England and Wales, we’ve been the home care provider of choice to thousands for nearly three decades. Our carers go the extra mile for our customers and get to see first-hand the peace of mind that they’re ongoing support provides.
Discover more about us and the outstanding level of quality care we can provide to you or your loved one. Contact us today to find out more about how we can support you in the environment you know the best.
Aims And Objectives
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We aim to provide a flexible, efficient, value for money quality generic care service.
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We aim to safeguard the privacy and confidentiality of the Service User, and to enable the
Service User to maintain their personal independence, have informed choice and an opportunity
to enjoy and contribute to society.
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We aim to assist the Service User with both social and health care tasks; and will ensure our staff
are trained to meet complex needs and requirements by the appropriate health care professional.
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Generic Care Workers will have at least 2 years experience in the delivery of care, have
completed All mandatory Trainings or will have a minimum of NVQ level 2 in
Health and Social Care.
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We aim to assist the Service User to stay at home, to prevent admissions to hospital or other care
settings and to facilitate complex discharges back into the community from a health care setting.
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Prolife is none discriminatory and shall serve all Service Users regardless of race, nationality,
language, religion or beliefs, age, sex or sexual orientation, or social standing, nor is there any discrimination made between Service Users who pay directly for the service and those who do not. In the event of special needs and preferences of ethnic, cultural and religious group’s advice would be sought to enable Prolife staff to meet those needs.
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Our objective is the provision of a high quality professional organisation that is committed to assisting the Service User to maintain his/her quality of life and to remain in their own home for as long as possible and as long as it is in the Service Users own interests.